A Guide to Technology Systems in CISD

Home Access Center (HAC)
Description

View your student's grades for assignments, average grades for courses, report cards, progress reports, attendance and schedule.
- Grade levels using Standards Based Report cards do not have grades posted in HAC (PreK-3rd)
- NTH@C only has 6 weeks & semester grades in HAC. (NTH@C utilizes Echo for grades)
Login Credentials

Username: parent’s email address

Password: parent created password unique to HAC

*Students can create their own account.

Help?

NEW FEATURE: Forgot your password? Use the “Forgot My Username or Password” link at https://hac.coppellisd.com/

Can’t access HAC? Can’t see all your children? Submit a Helpdesk Ticket

Tip: use the “expanded view” to see individual assignments

Website

https://hac.coppellisd.com/
Schoology

Description

A system teachers use in the classroom for communication, assignments, discussion boards, etc.

Currently used at the secondary level and being piloted in some elementary classrooms.

*Note, parents may see some grades in this system, but this is not the authoritative source for grades.

Login Credentials

All guardians listed in the student information system can have a separate account.

Username: parent’s email address

Password: parent created password unique to Schoology

*Students use their network username and password

Help?

Frequently Asked Questions

Website

https://www.schoology.com
Coppell ISD Mobile App
Description

An app for your phone or mobile device.
- campus events color-coded by campus, grades, lunch balance, attendance, Tipline, news, email notifications
Login Credentials

Username: parent’s email address

Password: same as Home Access Center

Help?

Can’t login? Don’t see all your children? Submit a Helpdesk Ticket

Website

On your phone or mobile device search “Coppell ISD” in the Apple Store or Google Play
My School Bucks
Description

Add money to lunch/meal account to purchase food at school.

Login Credentials

Username: parent’s email address

Password: unique to My School Bucks

Help?

Sign-up to create an account.
- You will need your student’s ID to set-up an account. You can find the ID number on the CISD Mobile App or ask your campus.
Forgot your username/password?

Website

www.myschoolbucks.com/

My School Bucks also has a mobile app that allows you to add money to your account.
Infosnap
Description

The system is where parents enroll or re-enroll their students for school each year.
- NOTE: enrollment/ re-enrollment happens once per year. Parents will no longer be able to go back into the system and update contact information and emergency contacts.
Login Credentials

Guardians will receive a unique snapcode for each child through email also containing a url (website) to begin enrollment.

Parents use the same account each year.

Help?

Need to update contact information or emergency contacts? Go to the campus website or contact your campus for instructions on how to update that information.

More questions? Visit the "Help Me" section on the website.

Website

A unique url is emailed to all parents.
Google Apps or Google Docs or Google Drive

Description

Documents, presentations and forms online. This allows for collaboration and a way to share and manage documents.

Students use this in the classroom and staff members might send google forms or documents to share information or for parent sign-up for activities.

Login Credentials

Students have a g.coppellisd email address to login to Google Apps.

Links to some documents and forms can be shared through email. Login is not always required.

Help?

Contact the sender if you are unable to access a document.

Students should submit a Helpdesk ticket using the Helpdesk app on their iPad.
SchoolPay
Email/Phone Communication System
Description

The system used by the school and district to send email and phone messages including:
- campus newsletters and communications
- district e-newsletter “informed”
- inclement weather and emergency notifications
- automated attendance, lunch account balance, and library notifications
Login Credentials

Parents do not login to this system.

The system contacts through emails and/or phone to all guardians listed in our student information system.

Help?

Not receiving emails?

Add cisd-emailer@coppellisd.com to your contact list.

Submit a Helpdesk Ticket for additional help.

Website

View emails sent by the school or district in your personal email account or on your CISD Mobile App under “Notifications”
PTO Connect

Description

The system used by the PTO to send newsletters and other notifications.

Login Credentials

Parents must sign-up for this through the PTO and must sign-up at each campus separately.

Help?

Need help? Contact your PTO

Website

A link to the school PTO can be found on each campus website under the Parent Tab.

Login at: cisd.ptoconnect.com/login
Helpdesk
Description

Submit a ticket for technology support:
- You can’t see all your kids in your HAC, Schoology or mobile app account
- Technical difficulties with Infosnap
*Students have their own student CISD Help App (on the iPad) to submit a ticket.

Login Credentials

Note, parents must first create a helpdesk account to submit a ticket.

Username: parent’s email address

Password: unique to helpdesk

Help?

First time submitting a ticket to helpdesk? First you need to “sign-up.” View step-by-step instructions.

The helpdesk is only supported during school hours. Turn-around time varies based on the ticket log. Tickets typically resolved between 48-72 hours.

Website

www.coppellisd.com/helpdesk
Systems NO longer in use
- Blackboard Learn (Schoology is similar to Blackboard)
- Parent Portal (Infosnap is now used for enrollment and Home Access Center is used for grades)