At the beginning of the year, we asked for parents to submit information in the Online Registration process (Infosnap). That was a one-time only submission process. Unfortunately, that was also a one-time only opportunity to change information. We realize that information does change throughout the year. So if you need something to be changed (added/deleted), here are the procedures.
If you need to request changes to information of your student, please follow the steps below:
Include the Following Information:
- Full Name of Student: Last, First
- Student ID: 5 Digit number
- Reason for Request: (examples)
- Student Information
- Student’s Contact Information
- Student’s Medical Condition
- Other (iPad, E-Communication, Disclosure, Honor Roll Lunch)
- For Address Change:
- You will need to provide the HUD statement or Lease agreement for the new address as well as a utility bill (gas, water OR electricity) IN PERSON to the school
- We will change your student’s address as well as any guardian’s address that the student is living with
- For Email Address Change:
- If you can email from the email address that we have on file for you, then we can change your email address to a new one. To do that:
- Email:ekelly@coppellisd.com for CHS
- Let us know what the new email address will be
- If this is the same email address you used to establish the InfoSnap account for Online Student Registration, then contact InfoSnap at support@InfoSnap.com or 866-752-6850 to let them know of your email address change
- If you no longer have access to the email address that we have on file for you, then you have to come to the school IN PERSON to make the change.
- We would need to verify your identity before we can change an email address by driver’s license
- If this is the same email address you used to establish the InfoSnap account for Online Student Registration, then contact InfoSnap at support@InfoSnap.com or 866-752-6850 to let them know of your email address change
- For Other Changes Regarding Your Student (i.e. misspelling of name, change of name, wrong DOB)
- Please make us aware of the change needed by email.
- Email:ekelly@coppellisd.com for CHS
- We will check the information that we have in our files and confirm the change
- If we can’t confirm the change with the information we have been provided, you would need to provide further documentation IN PERSON
- Any change needed may take up to 24 hours to be completed.
- If the change is something seen in the student’s/parent’s HAC (Home Access Center), it may take up to 48 hours to be seen there.
- For Contact Changes or Any Other Changes:
- Email from the email address we have on file for you to notify us of the change needing to be made.
- Please be as specific as possible on the changes needing to be made.
- Email:ekelly@coppellisd.com for CHS
- Any change needed may take up to 24 hours to be done.
- Changes may take up to 48 hours to be seen in the student’s/parent’s HAC.
- For Changes with Medical Conditions:
- Email the request for change to: ekelly@coppellisd.com
- Please list specifics of the medical change; may have to forward to the nurse for recommendations
- Any change needed may take up to 24 hours to be done.
- For Changes Regarding the iPad, ECommunication, Disclosure, Honor Roll Lunch:
- Email the request for change to: ekelly@coppellisd.com
- Please give your approval, disapproval of the request for access
- Any change needed may take up to 24 hours to be done.